Below are representative doorstep service scenarios handled for Bajaj water heaters across residential societies in Ghaziabad (labelled as illustrative repair examples, not verified customer testimonials):
Bajaj New Shakti 15L — Illustrative Case from Vasundhara
Customer's issue: Customer reported water was lukewarm even after leaving the geyser on for 45 minutes.
Inspection: Heating coil was coated with 4mm thick calcium scale, severely slowing down heat transfer.
Parts checked: DuraAce heating element, stem thermostat, and magnesium anode rod.
Repair: Flushed 1.2 kg loose calcium sediment from tank and installed a new 2kW heating element with fresh gasket.
Estimated cost: Part cost: ₹750 | Labour charges: ₹350 | Total: ₹1,100
Final check: Water reached 60°C in 18 minutes with auto cutoff working smoothly.
Bajaj Flora 3L — Illustrative Case from Indirapuram
Customer's issue: The kitchen geyser had power, but water stayed completely cold at the sink.
Inspection: Secondary thermal safety cutout had tripped due to an air pocket when the water supply ran dry.
Parts checked: 3kW copper element, thermal reset switch, and 16A plug pins.
Repair: Safety thermal switch safely reset and electrical terminals cleaned.
Estimated cost: Part cost: Nil | Labour charges: ₹300 | Total: ₹300
Final check: Hot water flowed within 20 seconds of turning on the kitchen tap.
Bajaj Calenta 25L — Illustrative Case from Kavi Nagar
Customer's issue: MCB was tripping with a snap sound every time the geyser switch was pushed on.
Inspection: Heating element tube had ruptured, creating a direct earth leakage fault.
Parts checked: Element insulation resistance, earthing continuity, and wall socket.
Repair: Ruptured element replaced with a fresh 2kW heavy-duty element and earthing wire tightened.
Estimated cost: Part cost: ₹850 | Labour charges: ₹350 | Total: ₹1,200
Final check: Geyser turned on with zero breaker trip and water heated normally.
Bajaj Popular Plus 15L — Illustrative Case from Sahibabad
Customer's issue: Water was slowly leaking from the bottom element plate onto the bathroom floor.
Inspection: Flange rubber gasket had hardened and cracked after 5 years of thermal expansion.
Parts checked: Flange gasket, mounting bolts, and tank collar rim.
Repair: Unmounted element, scraped scale, and installed a new silicone gasket with diagonal torque.
Estimated cost: Part cost: ₹200 | Labour charges: ₹350 | Total: ₹550
Final check: Pressure tested for 30 minutes with zero moisture detected.
Bajaj Majesty Duetto Gas Geyser — Illustrative Case from Raj Nagar
Customer's issue: Spark was clicking when tap was opened, but the burner flame would not ignite.
Inspection: Worn water pressure diaphragm failed to open the gas solenoid valve.
Parts checked: 1.5V batteries, rubber diaphragm, magnetic solenoid valve, and burner nozzles.
Repair: Fitted a new water diaphragm and cleaned carbon off burner ignition pins.
Estimated cost: Part cost: ₹350 | Labour charges: ₹350 | Total: ₹700
Final check: Soap bubble test confirmed no gas leak; burner ignited instantly on opening the tap.
Bajaj Calenta 15L — Illustrative Case from Crossings Republik
Customer's issue: Water was scalding hot with steam hissing from the bathroom tap and geyser did not shut off.
Inspection: Stem thermostat contact points were welded together due to electrical arcing.
Parts checked: Stem thermostat, secondary safety cutout, and temperature dial.
Repair: Replaced welded thermostat with a new calibrated stem thermostat.
Estimated cost: Part cost: ₹450 | Labour charges: ₹300 | Total: ₹750
Final check: Geyser automatically cut off at 65°C without producing steam.